/* Portal zgłoszeń serwisowych */
:root{
  --bg:#f3f5f7; --surface:#ffffff; --ink:#18232f; --muted:#5d6b78; --line:#d9e0e6;
  --accent:#f2b705; --accent-ink:#2a2100; --navy:#1d3b57; --navy-ink:#ffffff;
  --ok:#1f8a4c; --warn:#b86b00; --bad:#c23a32; --info:#2a6fb0; --idle:#6b7785;
  --ok-bg:#e3f4ea; --warn-bg:#fdf0dc; --bad-bg:#fbe5e3; --info-bg:#e2eef9; --idle-bg:#eceff2;
  --f-display:"Archivo",system-ui,sans-serif; --f-body:"IBM Plex Sans",system-ui,sans-serif; --f-mono:"IBM Plex Mono",ui-monospace,monospace;
  --r:6px; color-scheme:light;
}
@media (prefers-color-scheme:dark){:root{
  --bg:#10161c; --surface:#18212a; --ink:#e6ebf0; --muted:#97a5b2; --line:#2a3642;
  --accent:#f5c22b; --accent-ink:#231b00; --navy:#244a6e; --navy-ink:#ffffff;
  --ok:#4cc17e; --warn:#f0a43a; --bad:#ef6b62; --info:#6aaae6; --idle:#9aa6b2;
  --ok-bg:#163223; --warn-bg:#3a2a12; --bad-bg:#3a1a18; --info-bg:#16293b; --idle-bg:#222c35; color-scheme:dark}}
*{box-sizing:border-box}
html,body{min-height:100%}
body{margin:0;background:var(--bg);color:var(--ink);font:15px/1.5 var(--f-body)}
a{color:var(--info)}
h1,h2,h3{font-family:var(--f-display);margin:0;text-wrap:balance;letter-spacing:-.01em}
h1{font-size:1.6rem;font-weight:800} h2{font-size:1.25rem;font-weight:700} h3{font-size:1rem;font-weight:700}
.mono{font-family:var(--f-mono);font-variant-numeric:tabular-nums}
.muted{color:var(--muted)} .small{font-size:.85rem} .nm{margin:.25rem 0 0} .mt{margin-top:1rem} .r{text-align:right}
.minw{min-width:0;display:block}
.lbl{font-size:.72rem;text-transform:uppercase;letter-spacing:.08em;color:var(--muted);font-weight:600}
button,input,select,textarea{font:inherit;color:inherit}
:focus-visible{outline:2px solid var(--info);outline-offset:2px}
.btn{display:inline-flex;align-items:center;justify-content:center;gap:.4rem;border:1px solid var(--line);background:var(--surface);padding:.5rem .9rem;border-radius:var(--r);cursor:pointer;font-weight:500;text-decoration:none;color:var(--ink)}
.btn:hover{border-color:var(--muted)}
.btn.primary{background:var(--accent);color:var(--accent-ink);border-color:var(--accent);font-weight:600}
.btn.dark{background:var(--navy);color:var(--navy-ink);border-color:var(--navy)}
.btn.link{border:0;background:none;padding:.25rem 0;color:var(--info)}
.btn.small{padding:.3rem .6rem;font-size:.85rem}
.btn.wide{width:100%}
.btn.ghost{background:transparent;color:var(--navy-ink);border-color:rgba(255,255,255,.35)}
.field{display:grid;gap:.3rem}
.field input,.field select,.field textarea,.toolbar input{width:100%;border:1px solid var(--line);background:var(--surface);border-radius:var(--r);padding:.55rem .7rem}
.field textarea{min-height:120px;resize:vertical} .field textarea.short{min-height:80px}
.check{display:flex;gap:.5rem;align-items:center;font-size:.92rem}
.grid2{display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:1rem}
.err{color:var(--bad);font-size:.92rem}
.flash{padding:.7rem 1rem;border-radius:var(--r);background:var(--ok-bg);color:var(--ok);font-weight:500}
.flash.bad{background:var(--bad-bg);color:var(--bad)} .flash.info{background:var(--info-bg);color:var(--info)}

.bar{position:sticky;top:0;z-index:5;background:var(--navy);color:var(--navy-ink);padding-top:env(safe-area-inset-top,0px)}
.bar-in{max-width:1080px;margin:0 auto;padding:.7rem 16px;display:flex;align-items:center;gap:1rem;flex-wrap:wrap}
.brand{display:flex;align-items:center;gap:.55rem;font-family:var(--f-display);font-weight:800;font-size:1.05rem;color:inherit;text-decoration:none}
.brand.big{font-size:1.2rem}
.tag{display:inline-block;width:14px;height:18px;background:var(--accent);clip-path:polygon(0 25%,50% 0,100% 25%,100% 100%,0 100%)}
.nav{display:flex;gap:.25rem}
.nav a{color:var(--navy-ink);opacity:.75;padding:.35rem .7rem;border-radius:var(--r);text-decoration:none}
.nav a[aria-current="page"]{opacity:1;background:rgba(255,255,255,.14)}
.who{margin-left:auto;display:flex;align-items:center;gap:.75rem;font-size:.9rem}
.who-name{color:var(--navy-ink);text-decoration:none;border-bottom:1px dotted rgba(255,255,255,.5)}

main{max-width:1080px;margin:0 auto;padding:1.5rem 16px 3rem;display:grid;gap:1.25rem}
.panel{background:var(--surface);border:1px solid var(--line);border-radius:var(--r);padding:1.25rem;min-width:0}
.head{display:flex;align-items:flex-end;justify-content:space-between;gap:1rem;flex-wrap:wrap}
.stack{display:grid;gap:.8rem;min-width:0}
.toolbar{display:flex;gap:.6rem;flex-wrap:wrap;align-items:center}
.toolbar input{flex:1 1 220px;min-width:0;width:auto}
.toolbar form{margin:0}

.pill{display:inline-flex;align-items:center;gap:.35rem;font-size:.78rem;font-weight:600;padding:.15rem .55rem;border-radius:99px;white-space:nowrap}
.pill::before{content:"";width:7px;height:7px;border-radius:50%;background:currentColor}
.s-nowe{color:var(--info);background:var(--info-bg)}
.s-przyjete{color:var(--navy);background:var(--idle-bg)}
.s-realizacja{color:var(--warn);background:var(--warn-bg)}
.s-czesci{color:var(--bad);background:var(--bad-bg)}
.s-zakonczone{color:var(--ok);background:var(--ok-bg)}
.s-anulowane{color:var(--idle);background:var(--idle-bg)}
@media (prefers-color-scheme:dark){.s-przyjete{color:var(--info)}}
.prio{font-size:.75rem;font-weight:600;color:var(--muted);font-family:var(--f-body)}
.prio.wysoki{color:var(--bad)}

.counters{display:flex;gap:.5rem;flex-wrap:wrap}
.counter{border:1px solid var(--line);background:var(--surface);border-radius:var(--r);padding:.45rem .75rem;display:flex;gap:.5rem;align-items:baseline;color:var(--ink);text-decoration:none}
.counter b{font-family:var(--f-mono);font-size:1.05rem}
.counter[aria-pressed="true"]{border-color:var(--ink);box-shadow:inset 0 0 0 1px var(--ink)}

.rows{display:grid;border:1px solid var(--line);border-radius:var(--r);background:var(--surface);overflow:hidden}
.row{display:grid;grid-template-columns:150px minmax(0,1fr) 170px 130px;gap:1rem;align-items:center;padding:.8rem 1rem;border-top:1px solid var(--line);color:var(--ink);text-decoration:none}
.row:first-child{border-top:0}
a.row:hover{background:var(--bg)}
.row .t{font-weight:600;display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;color:var(--ink);text-decoration:none}
.row .sub{font-size:.85rem;color:var(--muted);display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.row .when{font-size:.85rem;color:var(--muted);text-align:right}
.rows-head{background:var(--bg);font-size:.72rem;text-transform:uppercase;letter-spacing:.08em;color:var(--muted);font-weight:600;padding:.5rem 1rem}
.client-row{grid-template-columns:minmax(0,1.4fr) minmax(0,1fr) 140px 100px auto}
.client-row .last-login{white-space:normal}
.lbl-m{display:none}
.actions{display:flex;gap:.3rem;justify-content:flex-end;flex-wrap:wrap;align-items:center}
.actions form{margin:0}
.empty{padding:2rem 1rem;text-align:center;color:var(--muted)}
@media (max-width:720px){
  .row{grid-template-columns:1fr auto;gap:.25rem .75rem}
  .row>:nth-child(1){order:1} .row>:nth-child(4){order:2;text-align:right}
  .row>:nth-child(2){order:3;grid-column:1/-1} .row>:nth-child(3){order:4;grid-column:1/-1}
  .client-row>:nth-child(4){grid-column:auto;order:2;text-align:right}
  .client-row>:nth-child(3){order:4}
  .client-row>:nth-child(5){grid-column:1/-1;justify-content:flex-start;order:5}
  .lbl-m{display:inline}
  .rows-head{display:none}
  .who{margin-left:0;width:100%;justify-content:space-between}
}

.detail{display:grid;grid-template-columns:minmax(0,1fr) 300px;gap:1.25rem;align-items:start}
@media (max-width:860px){.detail{grid-template-columns:1fr}}
.kv{display:grid;grid-template-columns:130px minmax(0,1fr);gap:.45rem 1rem;font-size:.92rem;margin:0}
.kv.narrow{grid-template-columns:110px 1fr}
.kv dt{color:var(--muted)} .kv dd{margin:0;min-width:0;overflow-wrap:anywhere}
.desc{white-space:pre-wrap;line-height:1.6;max-width:65ch;margin:.3rem 0 0;overflow-wrap:anywhere}
.timeline{display:grid;gap:.9rem;margin-top:.75rem}
.ev{display:grid;grid-template-columns:28px minmax(0,1fr);gap:.6rem}
.ev .dot{width:28px;height:28px;border-radius:50%;display:grid;place-items:center;font-size:.72rem;font-weight:700;background:var(--idle-bg);color:var(--muted)}
.ev.admin .dot{background:var(--navy);color:var(--navy-ink)}
.ev.client .dot{background:var(--accent);color:var(--accent-ink)}
.ev .meta{font-size:.8rem;color:var(--muted)} .ev .meta b{color:var(--ink)}
.ev .msg{background:var(--bg);border-radius:var(--r);padding:.5rem .75rem;margin-top:.25rem;white-space:pre-wrap;overflow-wrap:anywhere}
.ev.sys .msg{background:none;padding:0;margin:0}
.photo{max-width:100%;border-radius:var(--r);border:1px solid var(--line);display:block;margin-top:.75rem;max-height:360px;object-fit:contain}
.ticketno{font-family:var(--f-mono);font-size:.85rem;color:var(--muted);margin-top:.25rem}

.login{min-height:80vh;display:grid;place-items:center}
.login-card{width:100%;max-width:420px;display:grid;gap:1.25rem}
.creds{background:var(--surface);border:1px dashed var(--muted);border-radius:var(--r);padding:1rem;display:grid;gap:.5rem}
.creds pre{margin:0;white-space:pre-wrap;overflow-wrap:anywhere;background:var(--bg);padding:.6rem .75rem;border-radius:var(--r);user-select:all}
.chip{font-size:.75rem;padding:.1rem .45rem;border-radius:4px;background:var(--idle-bg);color:var(--muted);font-weight:600}
.chip.off{background:var(--bad-bg);color:var(--bad)}

/* Baza wiedzy */
.block{display:block;margin-top:.5rem}
.kb-row{grid-template-columns:minmax(0,1fr) 150px 110px}
.field textarea.tall{min-height:340px;font-family:var(--f-mono);font-size:.9rem;line-height:1.55}
.fmt{border-collapse:collapse;font-size:.85rem;width:100%}
.fmt td{padding:.25rem 0;border-bottom:1px solid var(--line);vertical-align:top}
.fmt td:first-child{padding-right:.75rem;color:var(--muted);white-space:nowrap}
.article{max-width:none;line-height:1.65;overflow-wrap:anywhere}
.article>*{max-width:68ch}
.article h3{font-size:1.15rem;margin:1.4rem 0 .4rem} .article h4{font-size:1rem;margin:1.1rem 0 .3rem}
.article>:first-child{margin-top:0}
.article p{margin:.6rem 0}
.article ul,.article ol{margin:.6rem 0;padding-left:1.4rem;display:grid;gap:.3rem}
.article code{font-family:var(--f-mono);font-size:.88em;background:var(--bg);padding:.05rem .35rem;border-radius:4px}
.mini{display:block;padding:.55rem 0;border-top:1px solid var(--line);color:var(--ink);text-decoration:none}
.mini:first-of-type{border-top:0}
.mini:hover .small:not(.muted){text-decoration:underline}
.art-list{display:grid;gap:.5rem}
.art-link{display:flex;gap:.75rem;align-items:flex-start;padding:.7rem .8rem;border:1px solid var(--line);border-radius:var(--r);color:var(--ink);text-decoration:none;background:var(--bg)}
.art-link:hover{border-color:var(--muted)}
.art-ico{flex:0 0 auto;width:22px;height:26px;margin-top:2px;background:var(--accent);clip-path:polygon(0 0,70% 0,100% 25%,100% 100%,0 100%)}
.att{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:0 .5rem;align-items:center;padding:.35rem 0;border-top:1px solid var(--line);font-size:.92rem}
.att>a{grid-column:1/-1;overflow-wrap:anywhere}
.att form{margin:0}
.att .btn.link{padding:0;color:var(--bad)}
@media (max-width:720px){.kb-row{grid-template-columns:1fr auto}.kb-row>:nth-child(2){order:3;grid-column:1/-1}}